CPU Temps not showing in BIT 11 1008

[Tpd622]

Hello,

We have been testing a system with a Xeon 6710E, and we are unable to see the temperatures of the CPU in BIT. I have run the system in debug mode, and was wondering if someone could take a look?

[keith]

Thanks for the logs. It appears the driver wasn't able to load, possibility due to an older version of the driver being previously loaded.

Can you try running BurnInTest after a fresh reboot and send the logs if the issue still occurs.

[Tpd622]

Hello Keith,

Could you refer me to which driver wasn't able to load?

[David (PassMark)]

The driver used by BurnInTest to collect system information like CPU and RAM clock speeds.

2.391s - SysInfo: Install driver (DirectIO_BIT_1101008) (C:\Users\Administrator\Desktop\BIT11_1008\DirectIo64.sys)
2.391s - SysInfo: Install driver directio.sys driver failed: CreateService (1072)​

[Tpd622]

David/Keith,

Appriciate the explanation. The unit this is having the issue on is currently disassembled, but once it is back together, i will have my colleague test again and see if the issue persists. Along side this, I am loading another fresh install of BIT onto a thumb drive to see if that changes anything.