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  • Sleeper Error Code 2

    Hello. My Windows 10 Desktop will not hibernate. It shows "Hibernating" on screen but quickly changes to saying "Locking." It sleeps fine but won't hibernate. I ran Sleeper to test the S4 Hibernate functionality, and it came back with error code 2. Any guidance is greatly appreciated. Thank you.
    Attached Files

  • #2
    Windows error codes can be found here
    https://learn.microsoft.com/en-us/wi...-codes--0-499-

    2 is file not found.

    So maybe no hibernation file is available on the system?

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    • #3
      Yes, hiberfil.sys is in the root directory and turned on in power settings.

      I tried:
      • resetting power settings
      • powercfg - requests
      • Powercfg -requestsoverride Driver "Legacy Kernel Caller" System
      • sfc /scannow
      • chkdsk
      • keeping "allow device to wake PC" or whatever unchecked
      • etc.
      I have attached a detailed log file rather than the default one for reference.
      Attached Files

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      • #4
        If you run powercfg.exe /a is S4 (Hibernate) available on your machine? See below.

        Can you try disabling and enabling Hibernation to recreate the file. Using powercfg /h on / off.

        Sometimes there are also BIOS settings which effect what sleep states are available.

        Click image for larger version

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        Also I had a look at the log file you attached. These errors in the log sound pretty serious, like hard drive failure level serious

        2025-Apr-10 08:21:14 System Event, 3152135 - Error, Event: 0xC004009A, Source: disk (Generated time: 2025-04-07 20:15:1
        2025-Apr-10 08:21:14 System Event, 3152135 - Description: The IO operation at logical block address 0x540d47 for Disk 3 (PDO name: \Device\0000b7a failed due to a hardware error.​

        The Event: 0x00000064, Source: Bonjour Service errors also don't seem good. This is Apple software running on Windows. Which is always suspect.


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