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  • Computer hangs on 2d test

    Hi
    ihave been having trouble playing anygames on my new computer with them crashing within 10 minutes if not sooner.
    ------------------
    System Information
    ------------------
    Time of this report: 3/21/2007, 19:35:24
    Machine name: OURS
    Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.061219-0316)
    Language: English (Regional Setting: English)
    System Manufacturer: INTEL_
    System Model: D975XBX_
    BIOS: Default System BIOS
    Processor: Intel(R) Core(TM)2 CPU 6400 @ 2.13GHz (2 CPUs)
    Memory: 2046MB RAM
    Page File: 306MB used, 4651MB available
    Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
    DX Setup Parameters: Not found
    DxDiag Version: 5.03.2600.2180 32bit Unicode
    ------------
    DxDiag Notes
    ------------
    DirectX Files Tab: No problems found.
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Music Tab: No problems found.
    Input Tab: No problems found.
    Network Tab: No problems found.
    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (n/a)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (n/a)
    DirectMusic: 0/5 (n/a)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)
    ---------------
    Display Devices
    ---------------
    Card name: RADEON X1600 Series
    Manufacturer: ATI Technologies Inc.
    Chip type: Radeon X1600 Series (0x71C2)
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_1002&DEV_71C2&SUBSYS_0840174B&REV_00
    Display Memory: 512.0 MB
    Current Mode: 1440 x 900 (32 bit) (60Hz)
    Monitor: Plug and Play Monitor
    Monitor Max Res: 1600,1200
    Driver Name: ati2dvag.dll
    Driver Version: 6.14.0010.6614 (English)
    DDI Version: 9 (or higher)
    Driver Attributes: Final Retail
    Driver Date/Size: 5/3/2006 12:51:00, 258048 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp: n/a
    VDD: n/a
    Mini VDD: ati2mtag.sys
    Mini VDD Date: 5/3/2006 12:50:42, 1540608 bytes
    Device Identifier: {D7B71EE2-3282-11CF-2D6D-4A28A1C2CB35}
    Vendor ID: 0x1002
    Device ID: 0x71C2
    SubSys ID: 0x0840174B
    Revision ID: 0x0000
    Revision ID: 0x0000
    Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV8_B ModeWMV8_A ModeWMV9_B ModeWMV9_A
    Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    Registry: OK
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled
    DDraw Test Result: Not run
    D3D7 Test Result: Not run
    D3D8 Test Result: Not run
    D3D9 Test Result: Not run
    -------------
    Sound Devices
    -------------
    Description: SB Live! Audio [1000]
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: PCI\VEN_1102&DEV_0002&SUBSYS_80641102&REV_07
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: ctaud2k.sys
    Driver Version: 5.12.0001.0252 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 7/19/2002 10:47:52, 837548 bytes
    Other Files:
    Driver Provider: Creative
    HW Accel Level: Full
    Cap Flags: 0xF5F
    Min/Max Sample Rate: 4000, 191999
    Static/Strm HW Mix Bufs: 32, 30
    Static/Strm HW 3D Bufs: 32, 30
    HW Memory: 0
    Voice Management: Yes
    EAX(tm) 2.0 Listen/Src: Yes, Yes
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    Registry: OK
    Sound Test Result: Not run
    ---------------------
    Sound Capture Devices
    ---------------------
    Description: SB Live! Audio [1000]
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: ctaud2k.sys
    Driver Version: 5.12.0001.0252 (English)
    Driver Attributes: Final Retail
    Date and Size: 7/19/2002 10:47:52, 837548 bytes
    Cap Flags: 0x41
    Format Flags: 0xFFF



    I have tried the latest graphics drivers and the issue persists.
    when running the other tests everything seems to be ok it will even run the 3d graphics test without any issues just when running the 2d graphics the computer hangs in about 30 seconds of the test starting and has to be restarted
    would this be a hardware issue with the graphics card ?
    any help would be apreciated

  • #2
    Which software of ours are you refering to? PerformanceTest or BurnInTest?

    Assuming BurnInTest. Which 2d gaphics test, Video memory or Lines and bitmaps. If it is the video memory test, then could be a hardware problem with a section of the onboard video card memory. I would try a different Video card if you have one.

    Ian (Passmark)

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