Computer hangs on 2d test

[data]

Hi
ihave been having trouble playing anygames on my new computer with them crashing within 10 minutes if not sooner.
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System Information
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Time of this report: 3/21/2007, 19:35:24
Machine name: OURS
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.061219-0316)
Language: English (Regional Setting: English)
System Manufacturer: INTEL_
System Model: D975XBX_
BIOS: Default System BIOS
Processor: Intel(R) Core(TM)2 CPU 6400 @ 2.13GHz (2 CPUs)
Memory: 2046MB RAM
Page File: 306MB used, 4651MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode
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DxDiag Notes
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DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.
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DirectX Debug Levels
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Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
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Display Devices
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Card name: RADEON X1600 Series
Manufacturer: ATI Technologies Inc.
Chip type: Radeon X1600 Series (0x71C2)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_71C2&SUBSYS_0840174B&REV_00
Display Memory: 512.0 MB
Current Mode: 1440 x 900 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6614 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 5/3/2006 12:51:00, 258048 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: ati2mtag.sys
Mini VDD Date: 5/3/2006 12:50:42, 1540608 bytes
Device Identifier: {D7B71EE2-3282-11CF-2D6D-4A28A1C2CB35}
Vendor ID: 0x1002
Device ID: 0x71C2
SubSys ID: 0x0840174B
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV8_B ModeWMV8_A ModeWMV9_B ModeWMV9_A
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run
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Sound Devices
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Description: SB Live! Audio [1000]
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0002&SUBSYS_80641102&REV_07
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ctaud2k.sys
Driver Version: 5.12.0001.0252 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 7/19/2002 10:47:52, 837548 bytes
Other Files:
Driver Provider: Creative
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 4000, 191999
Static/Strm HW Mix Bufs: 32, 30
Static/Strm HW 3D Bufs: 32, 30
HW Memory: 0
Voice Management: Yes
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run
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Sound Capture Devices
---------------------
Description: SB Live! Audio [1000]
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: ctaud2k.sys
Driver Version: 5.12.0001.0252 (English)
Driver Attributes: Final Retail
Date and Size: 7/19/2002 10:47:52, 837548 bytes
Cap Flags: 0x41
Format Flags: 0xFFF



I have tried the latest graphics drivers and the issue persists.
when running the other tests everything seems to be ok it will even run the 3d graphics test without any issues just when running the 2d graphics the computer hangs in about 30 seconds of the test starting and has to be restarted
would this be a hardware issue with the graphics card ?
any help would be apreciated

[Ian (PassMark)]

Which software of ours are you refering to? PerformanceTest or BurnInTest?

Assuming BurnInTest. Which 2d gaphics test, Video memory or Lines and bitmaps. If it is the video memory test, then could be a hardware problem with a section of the onboard video card memory. I would try a different Video card if you have one.

Ian (Passmark)