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  • RAM issue?

    Hello,

    I recently bought new RAM and installed it into my PC and I have been getting BSOD ever since. I changed back to my old RAM and the BSOD problem hasn't gone away.


    There is a lot of tests I have run so I will try to explain it as clearly as possible. I am running the version of MemTest86 that is provided here: https://www.memtest86.com/index.html.

    My testing is comprised of two computers. My daily driver and a friends. All of my tests are 4 passes and all 13 tests. The default settings for all tests.

    Summary of tests and results (I used XMP for all tests):

    My Computer

    TEST #1 - FAIL
    I tested my old RAM 2x8GB @ 2400 - Slots A2 B2

    TEST #2 - PASS
    I tested my friends RAM - Slot A2

    TEST #3 - PASS
    I tested my friends RAM - Slot B2

    TEST #4 - PASS
    I tested my old RAM 2x8GB @ 2400 - Slots A1 B1

    TEST #5 - PASS
    I tested my new RAM 2x8GB @ 3200 - Slots A2 B2

    TEST #6 - PASS
    I tested my new RAM 2x8GB @ 3200 - Slots A1 B1


    I don't know why this test passed. This is the same as TEST #1 except it passed.
    TEST #7 - PASS
    I tested my old RAM 2x8GB @ 2400 - Slots A2 B2


    Friends Computer

    TEST #1 - PASS
    I tested my friends RAM to make sure it works. Slot A1.

    TEST #2 - PASS
    I tested my friends RAM in the other slot (there are only two).

    TEST #3 - PASS
    I tested my old RAM 2x8GB @ 2400

    TEST #4 - PASS
    I tested my new RAM 2x8GB @ 3200



    I am not sure what is going on. Any help provided is much appreciated. I can provided the minidumps from Windows if that helps.


    Here are the results of the one fail.

    System Information

    EFI Specifications 2.70
    System
    Manufacturer To Be Filled By O.E.M.
    Product Name To Be Filled By O.E.M.
    Version To Be Filled By O.E.M.
    Serial Number To Be Filled By O.E.M.
    BIOS
    Vendor American Megatrends Inc.
    Version P6.00
    Release Date 08/02/2019
    Baseboard
    Manufacturer ASRock
    Product Name AB350M Pro4
    Version
    Serial Number M80-A9022603144
    CPU Type AMD Ryzen 7 2700X Eight-Core
    CPU Clock 3694 MHz [Turbo: 4222.8 MHz]
    # Logical Processors 16
    L1 Cache 16 x 96K (94442 MB/s)
    L2 Cache 16 x 512K (84125 MB/s)
    L3 Cache 1 x 16384K (35424 MB/s)
    Memory 16326M (18597 MB/s)
    DIMM Slot #0 8GB DDR4 XMP PC4-19200
    Corsair / CMK8GX4M1A2400C16
    16-16-16-39 / 2400 MHz / 1.200V
    DIMM Slot #1 8GB DDR4 XMP PC4-19200
    Corsair / CMK8GX4M1A2400C16
    16-16-16-39 / 2400 MHz / 1.200V
    Result summary

    Test Start Time 2020-05-23 22:20:01
    Elapsed Time 3:16:19
    Memory Range Tested 0x0 - 41F380000 (16883MB)
    CPU Selection Mode Parallel (All CPUs)
    ECC Polling Enabled
    # Tests Passed 42/48 (87%)
    Lowest Error Address 0x160C5F44 (352MB)
    Highest Error Address 0x41E5D6A2C (16869MB)
    Bits in Error Mask 00000000FF180000
    Bits in Error 10
    Max Contiguous Errors 1
    Test # Tests Passed Errors
    Test 0 [Address test, walking ones, 1 CPU] 4/4 (100%) 0
    Test 1 [Address test, own address, 1 CPU] 4/4 (100%) 0
    Test 2 [Address test, own address] 4/4 (100%) 0
    Test 3 [Moving inversions, ones & zeroes] 4/4 (100%) 0
    Test 4 [Moving inversions, 8-bit pattern] 3/4 (75%) 1
    Test 5 [Moving inversions, random pattern] 4/4 (100%) 0
    Test 6 [Block move, 64-byte blocks] 4/4 (100%) 0
    Test 7 [Moving inversions, 32-bit pattern] 3/4 (75%) 2
    Test 8 [Random number sequence] 1/4 (25%) 25
    Test 9 [Modulo 20, ones & zeros] 3/4 (75%) 11
    Test 10 [Bit fade test, 2 patterns, 1 CPU] 4/4 (100%) 0
    Test 13 [Hammer test] 4/4 (100%) 0
    Last 10 Errors
    2020-05-24 01:10:26 - [Data Error] Test: 9, CPU: 14, Address: 41A3DFCAC, Expected: C28A6030, Actual: 428A6030
    2020-05-24 01:10:26 - [Data Error] Test: 9, CPU: 14, Address: 41A3DEB2C, Expected: C28A6030, Actual: 028A6030
    2020-05-24 01:10:26 - [Data Error] Test: 9, CPU: 14, Address: 41A3DC5FC, Expected: C28A6030, Actual: C38A6030
    2020-05-24 01:10:26 - [Data Error] Test: 9, CPU: 14, Address: 41A3DC32C, Expected: C28A6030, Actual: E08A6030
    2020-05-24 01:10:26 - [Data Error] Test: 9, CPU: 14, Address: 41A3DBE7C, Expected: C28A6030, Actual: 828A6030
    2020-05-24 01:10:26 - [Data Error] Test: 9, CPU: 14, Address: 41A3DBCEC, Expected: C28A6030, Actual: 428A6030
    2020-05-24 01:10:26 - [Data Error] Test: 9, CPU: 14, Address: 41A3DAF2C, Expected: C28A6030, Actual: 828A6030
    2020-05-24 01:10:26 - [Data Error] Test: 9, CPU: 14, Address: 41A3D83BC, Expected: C28A6030, Actual: C08A6030
    2020-05-24 01:10:26 - [Data Error] Test: 9, CPU: 14, Address: 41A3D836C, Expected: C28A6030, Actual: E08A6030
    2020-05-24 01:10:26 - [Data Error] Test: 9, CPU: 14, Address: 41A3D813C, Expected: C28A6030, Actual: 028A6030

  • #2
    Well there is definitely something wrong.
    There are 10 bits in error which is more than for your typical RAM failure.

    How similar is your friends computer. Can you swap CPUs and see if yours becomes stable?

    Comment


    • #3
      Originally posted by David (PassMark) View Post
      Well there is definitely something wrong.
      There are 10 bits in error which is more than for your typical RAM failure.

      How similar is your friends computer. Can you swap CPUs and see if yours becomes stable?
      I can swap CPUs.

      I have run the two more tests and have passed with no errors:

      My old RAM 2x8GB @ 2400 - Slots A2 B2
      My old RAM 2x8GB @ 2400 - Slots A1 B1

      Is it possible I didn't plug the RAM in correctly and as a result caused these errors? I am having difficulty reproducing the error.

      Comment


      • #4
        I can't edit the above post (unapproved maybe?). I would like to clarify the tests were run with my CPU and they passed. I haven't swapped CPUs yet.

        Comment


        • #5
          Maybe RAM slots were dirty or corroded, and re-seating the RAM a few times cleaned them up.

          Comment

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