Reset or Freeze during test with "all CPUs" activated

[VincentC]

With last v6 beta 3 we experience problems with dual XEON E5-2658 v2 (Ivy Bridge) + 32GB ECC DDR3 :
- When trying to activate test on all CPU in // (40) - System is resetting after less than 30s of test.
- When trying the round robin option, system gets freezed after 36 or 37s.

We know the system to be running fine and to be stable under Linux.

Any idea?

#2 -> We still have some display "garbage" on C226 chipset + I3-4330 CPU:
When trying to go back to the menu after starting a test (c), we have the menu on top of the testing display.
In fact display areas are not cleared anymore: each time you call a function, it is displayed on the top of the previous one.


Thank you for your help.

[keith]

Does this happen under previous betas or v5.1.0 as well?

Does it freeze in single CPU mode?

Please upload or e-mail the MemTest86.log file under EFI\BOOT\

As for the display issues, this may have been fixed in this build:
http://www.passmark.com/ftp/memtest8...6.0b3.0004.zip

[VincentC]

Does this happen under previous betas or v5.1.0 as well?

Does it freeze in single CPU mode?

Please upload or e-mail the MemTest86.log file under EFI\BOOT\

As for the display issues, this may have been fixed in this build:
http://www.passmark.com/ftp/memtest8...6.0b3.0004.zip

Hello and Happy new Year to you all from France !!

- With 5.1.0: System is resetting when calling the CPU selection menu. So it is impossible to test in multi CPU mode.
- With 6 Beta3 Build4: We can enter the CPU menu but, even if using single CPU test mode, if we select a CPU different of 0, then the system reset just when beggining the test.

//
Garbage on the display : Solved on all systems we checked !!

//
One small suggestion for French translation : "flèche" instead of "fléchées"

[VincentC]

This problem was related to a bug in the UEFI part of the BIOS.

It is solved now and everything runs perfectly !

Thank you for your help and support.

[David (PassMark)]

Just in case other users encounter the same problem, was the solution a BIOS upgrade?
What was the motherboard model?

[VincentC]

Mobo is SuperMicro X9DRE-TF.
For the moment the new BIOS has not officialy be released. It will be probably soon.

[george_serban]

Hello, i have an issue when running memtest 5.0.
I have an AMD FX8350 and a gigabyte FXA UD5 motherboard. In memtest i am selecting parallel CPU, and on test2 it freez and i need to reboot the computer.

The memtest software is running from a bootable USB key.
I have cheked the log file from usb key and i have found the following on test2 where it freez:

Running test #2 (Test 2 [Address test, own address] )
2015-01-27 22:40:02 - ReadMemoryRanges - Available Pages = 4137485
2015-01-27 22:40:03 - MtSupportRunAllTests - Enabling memory cache for test
2015-01-27 22:40:03 - MtSupportRunAllTests - Setting random seed to 0x50415353
2015-01-27 22:40:03 - MtSupportRunAllTests - Start time: 8766 ms
2015-01-27 22:40:03 - Start memory range test (0x0 - 0x42F000000)
2015-01-27 23:28:28 - Attempting to retrieve the root directory of the data partition.
2015-01-27 23:28:28 - Found 2 handles that supported SimpleFileSystem
2015-01-27 23:28:29 - Checking handle 0 (C3500E1
2015-01-27 23:28:29 - Handle is own partition
2015-01-27 23:28:29 - Checking handle 1 (C3500B1
2015-01-27 23:28:29 - HD node found: MBR type(2), Signature type(2), Part #(2), Start LBA(10444, Num Sectors(202719)
2015-01-27 23:28:29 - Self node: MBR type(2), Signature type(2), Part #(1), Start LBA(204, Num Sectors(100353)

Do you have any ideea what is wrong, or why it freez?

[keith]

Have you tried running our latest v6.0 beta?

Also, check to see if you have the latest BIOS update.