Memtest86 (free) no graphics?

[GiulioP]

Hi,

I donwloaded and installed on an external USB the
latest version 6.1.0 of MemTest86 (the free one).
The test run just fine, but I don't see any graphical UI.... if I press (C)onfiguration and
then Return to Main Menu I just see the blinking cursor at the top right corner of the screen. The same I see at the end of the test of my Ram. Because of that, I have to force restart by holding the poweron button.

I would like to increase the number of passes (from 4 to but I can't do that for this reason...

thanks!

[David (PassMark)]

Can you give us some details about the hardware specs for the machine.

[GiulioP]

Can you give us some details about the hardware specs for the machine.

here it is:
Lenovo X1 Carbon
8 Gb Ram
Windows 8.1 64 bit
Hd SSD 100 Gb
CPU Intel i7 4600U, 2.1 Ghz

I have recently updated the BIOS with the latest version I found in the Lenovo website: GRET44WW 1.21, SMSBIOS 2.7, 1.16, BIOS UEFI mode.

edit: Do I have to disable UEFI mode from the Bios?

[keith]

Can you give this build a try:

http://www.passmark.com/ftp/memtest8...6.1.0.1004.zip

Please send us the MemTest86.log file under EFI\BOOT\ of the USB drive if you are still having problems.

[GiulioP]

Can you give this build a try:

http://www.passmark.com/ftp/memtest8...6.1.0.1004.zip

Please send us the MemTest86.log file under EFI\BOOT\ of the USB drive if you are still having problems.

thanks, I will give that build a try.
where can I send the log file?

[David (PassMark)]

Contact details are here.

[GiulioP]

I just tried the other build above and it is simply not working: I got this error message when I boot the pc with the usb drive plugged in:

Secure Boot: Image Failed to verify with *ACCESS DENIED*.
Press any key to continue

Do I have maybe to change some of the settings of my Bios, like disable the Secure Boot or something like that? I found no log file in the EFI/BOOT folder of the usb drive with this build.

However, I installed again the build I found on your website (6.1.0 Free, the one which does not show any graphics) and I copied that log file. I am sending you now the log file to the email of the Contacts page.

[David (PassMark)]

Yes, you need to disable secure boot for the debug builds.

[ALobpreis]

Hello,

Sorry to revive this thread but it was the only one I found with the same problem I am having.

I don't see any splash screen, the first thing on the screen is the "Retrieving hardware info" part and then the test starts. When I go to the Main Menu I can only see the blinking cursor and I found that if I press ENTER I get some RAM info. Later, thanks to the screenshots here, I discovered that I was selecting the "View detailed RAM (SPD) info" option, that if I press S the test starts again and if I press X the computer reboots. All other options show nothing on screen, so I guess they all use the graphical interface.

All this was on a Lenovo B50-70 with a 1366x768 screen. I tested the debug build and the only lines in the log that seemed relevant to this problem were these ones (I removed the date to shorten the line):

10:02:32 - GetGlyph failed for character 0x3041 (Warning Unknown Glyph)
10:02:32 - Language ja-JP is not supported
10:02:32 - GetGlyph failed for character 0x4E0F (Warning Unknown Glyph)
10:02:32 - Language zh-CN is not supported
10:02:32 - GetGlyph failed for character 0xF944 (Warning Unknown Glyph)
10:02:32 - Language zh-HK is not supported
10:02:32 - Font does not support all languages. Installing unicode font...
10:02:32 - InitFont - Font header version: 1.1
10:02:32 - InitFont - Number of narrow glyphs: 6969
10:02:32 - InitFont - Number of wide glyphs: 50117
10:02:32 - Language en-US is supported
10:02:32 - Language fr-FR is supported
10:02:32 - Language es-AR is supported
10:02:32 - Language de-DE is supported
10:02:32 - Language ja-JP is supported
10:02:33 - Language zh-CN is supported
10:02:33 - Language zh-HK is supported
10:02:33 - Intializing screen for graphics
...
10:02:56 - Screen resolution is too low (640 x 480). Setting screen size to the minimum 1024 x 768
10:02:56 - New screen size = 1024 x 768
10:02:56 - Screen size = 1024 x 768
10:02:56 - Char width=8 height=19
10:02:56 - Installing default tests

BTW, the test itself is not full screen but about 2/3, using of course the upper left part.

Thanks!

Andrew

[keith]

We found an EFI firmware compatibility issue with Mac/Lenovo systems that caused the graphics issue that you are describing. We are in the process of preparing a new MemTest86 release within a week which will have a fix for this issue.

If you urgently need a fix, you can send us an e-mail and we may be able to provide a patch build.