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Memtest86 10.4 hangs

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  • keith
    replied
    Thanks for the logs.

    Can you try running Test 13 by itself and see if the issue still occurs.

    We are also looking at reducing the test time for Test 13 especially for systems with large amount of RAM.

    Leave a comment:


  • Rudolf
    replied
    Originally posted by keith View Post

    The logs don't seem to be consistent with what is shown in the screenshot. As the logs indicate it is in the middle of test #4 but the screenshot is showing that it is running test 13.

    Also, the logs indicate that the system is testing 1TB RAM in round robin (ie. single threaded mode). This will take an especially long time to execute.

    Has the UI froze or is it just taking a long time?
    Have you tried running in parallel (ie. multi-threaded mode) for quicker execution?
    UI froze, did not try to run in parallel​.

    Leave a comment:


  • Rudolf
    replied
    Originally posted by keith View Post

    The logs don't seem to be consistent with what is shown in the screenshot. As the logs indicate it is in the middle of test #4 but the screenshot is showing that it is running test 13.

    Also, the logs indicate that the system is testing 1TB RAM in round robin (ie. single threaded mode). This will take an especially long time to execute.

    Has the UI froze or is it just taking a long time?
    Have you tried running in parallel (ie. multi-threaded mode) for quicker execution?
    Sorry these are logs from another identical server, attached the correct logs​.
    Attached Files

    Leave a comment:


  • keith
    replied
    Originally posted by Rudolf View Post
    Hi! I have a similar problem,
    Sysinfo:
    CPU: 2x intel Xeon Gold 6248R
    RAM: DDR4 16x64Gb Samsung M393A8G40AB2-C (3200MHz), but motherboard supported 2933MHz
    I'm attaching the photo and logs​.

    Thank you!
    The logs don't seem to be consistent with what is shown in the screenshot. As the logs indicate it is in the middle of test #4 but the screenshot is showing that it is running test 13.

    Also, the logs indicate that the system is testing 1TB RAM in round robin (ie. single threaded mode). This will take an especially long time to execute.

    Has the UI froze or is it just taking a long time?
    Have you tried running in parallel (ie. multi-threaded mode) for quicker execution?

    Leave a comment:


  • David (PassMark)
    replied
    Rudolf​, your issue seems to be unrelated to the initial post. (i.e. it doesn't seem to be related to the Ram benchmark function).

    So it might be a real hardware failure.

    ​​​​​​​We'll take a look at the log.

    Leave a comment:


  • Rudolf
    replied
    Hi! I have a similar problem,
    Sysinfo:
    CPU: 2x intel Xeon Gold 6248R
    RAM: DDR4 16x64Gb Samsung M393A8G40AB2-C (3200MHz), but motherboard supported 2933MHz
    I'm attaching the photo and logs​.

    Thank you!
    Attached Files

    Leave a comment:


  • Pompon
    replied
    Thanks a lot!
    The test doesn't hang

    Leave a comment:


  • keith
    replied
    Originally posted by Pompon View Post
    Thanks for the logs.

    We think we may have fixed the issue. Can you give this build a try:
    https://www.passmark.com/temp/memtes...-10.4.1004.zip

    Leave a comment:


  • Pompon
    replied
    Hi,
    https://drive.google.com/file/d/1nmo...usp=share_link

    Thank you

    Leave a comment:


  • keith
    replied
    Originally posted by Pompon View Post
    Hi,

    Memtest86 10.4 (and 10.3) Free hangs on Ram benchmark with “read” and “per block size”,
    (not sure of the relevancy) in spite of whether All/Single core is selected and in spite of ECC enabled/disabled

    With “per access step” it works fine though.
    Xeon E5 2695 v3, 64Gb, 8xDDR-2400 (72 bit)
    Are there any other details I could add?

    Thank you
    We added some debug logging to the RAM benchmarks. Can you give this build a try:
    https://www.passmark.com/temp/memtes...-10.4.1003.zip

    Leave a comment:


  • David (PassMark)
    replied
    We'll take a look at the logs. It might be a couple of days.

    Leave a comment:


  • Pompon
    replied
    Thank you!
    https://drive.google.com/file/d/1qJO...usp=share_link

    Leave a comment:


  • Richard (PassMark)
    replied
    Can you send in the debug log and we can take a look?

    https://www.memtest86.com/tech_debug-logs.html

    Leave a comment:


  • Pompon
    started a topic Memtest86 10.4 hangs

    Memtest86 10.4 hangs

    Hi,

    Memtest86 10.4 (and 10.3) Free hangs on Ram benchmark with “read” and “per block size”,
    (not sure of the relevancy) in spite of whether All/Single core is selected and in spite of ECC enabled/disabled

    With “per access step” it works fine though.
    Xeon E5 2695 v3, 64Gb, 8xDDR-2400 (72 bit)
    Are there any other details I could add?

    Thank you
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