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What's wrong? RAM? CPU? Graphic Card?

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  • What's wrong? RAM? CPU? Graphic Card?

    I have been facing issues recently with my desktop. I play Dota 2 game and general youtube n movies download. I used to get blue screen with "Memory_Management" like 2-3 times in month or so.

    Later last month, my pc did not start and got stuck in Automatic repair loop. I installed windows 8.1 again. After that it ran a bit and then again after few days, during boot it was not able to find windows file to load. I re-installed again. also, dota 2 is getting crashed and frozen and pc gets hang too. I have been using this system since 2016. I have Graphic card as well.

    After trying to figure out what's wrong i came across some CMD command checks for Hard disk n ram, it came back with 0 errors.

    Finally, i rant Memtest86 free and got results.

    Posting it here as i am not that good with this.

    Question is: what exactly is wrong? what i need to replace ? RAM? CPU? Graphic card ?

    Looking forward for your support.
    EFI Specifications 2.40
    System
    Manufacturer Gigabyte Technology Co., Ltd.
    Product Name To be filled by O.E.M.
    Version To be filled by O.E.M.
    Serial Number To be filled by O.E.M.
    BIOS
    Vendor American Megatrends Inc.
    Version F2
    Release Date 03/15/2016
    Baseboard
    Manufacturer Gigabyte Technology Co., Ltd.
    Product Name H110M-S2-CF
    Version x.x
    Serial Number To be filled by O.E.M.
    CPU Type Intel Core i3-6098P @ 3.60GHz
    CPU Clock 3600 MHz
    # Logical Processors 4 (2 enabled for testing)
    L1 Cache 4 x 64K (226362 MB/s)
    L2 Cache 4 x 256K (101719 MB/s)
    L3 Cache 3072K (55649 MB/s)
    Memory 8162M (21236 MB/s)
    RAM Configuration DDR4 2132MT/s / x2 Channel / 15-15-15-36 / 1.200V
    Number of RAM SPDs detected 2
    SPD #0 4GB DDR4 1Rx8 PC4-17000
    Vendor Part Info Crucial Technology / CT4G4DFS8213.C8FBD1 / E00ED76F
    JEDEC Profile 2134MT/s 15-15-15-36 1.2V
    SPD #1 4GB DDR4 1Rx8 PC4-17000
    Vendor Part Info Crucial Technology / CT4G4DFS8213.C8FBD1 / E00ED3D3
    JEDEC Profile 2134MT/s 15-15-15-36 1.2V
    Number of RAM slots 4
    Number of RAM modules 2
    ChannelA-DIMM0 4GB DDR4 1Rx8 PC4-17000
    Vendor Part Info 1315 / CT4G4DFS8213.C8FBD1 / 22142111
    SMBIOS Profile 2133MT/s
    ChannelA-DIMM1 Empty slot
    ChannelB-DIMM0 4GB DDR4 1Rx8 PC4-17000
    Vendor Part Info 1315 / CT4G4DFS8213.C8FBD1 / 22142121
    SMBIOS Profile 2133MT/s
    ChannelB-DIMM1 Empty slot
    Result summary
    Test Start Time 2023-10-12 22:24:35
    Elapsed Time 3:14:54
    Memory Range Tested 0x0 - 26F000000 (9968MB)
    CPU Selection Mode Single: CPU # 0
    CPU Temperature Min/Max/Ave 60C/86C/75C
    # Tests Completed 48/48 (100%)
    # Tests Passed 16/48 (33%)
    Lowest Error Address 0x14C03F220 (5312MB)
    Highest Error Address 0x14C03F220 (5312MB)
    Bits in Error Mask 0000000000000004
    Bits in Error 1
    Max Contiguous Errors 1
    CPUs that detected memory errors { 0 }
    Bits in Error
    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x . .
    63 0
    Test # Tests Passed Errors
    Test 0 [Address test, walking ones, 1 CPU] 4/4 (100%) 0
    Test 1 [Address test, own address, 1 CPU] 4/4 (100%) 0
    Test 2 [Address test, own address] 4/4 (100%) 0
    Test 3 [Moving inversions, ones & zeroes] 0/4 (0%) 17
    Test 4 [Moving inversions, 8-bit pattern] 0/4 (0%) 65
    Test 5 [Moving inversions, random pattern] 0/4 (0%) 97
    Test 6 [Block move, 64-byte blocks] 4/4 (100%) 0
    Test 7 [Moving inversions, 32-bit pattern] 0/4 (0%) 313
    Test 8 [Random number sequence] 0/4 (0%) 5
    Test 9 [Modulo 20, ones & zeros] 0/4 (0%) 10
    Test 10 [Bit fade test, 2 patterns, 1 CPU] 0/4 (0%) 4
    Test 13 [Hammer test] 0/4 (0%) 33
    Last 10 Errors
    2023-10-13 01:34:31 - [Data Error] Test: 13, CPU: 0, Address: 14C03F220, Expected: 09D6D616, Actual: 09D6D612
    2023-10-13 01:34:03 - [Data Error] Test: 10, CPU: 0, Address: 14C03F220, Expected: FFFFFFFF, Actual: FFFFFFFB
    2023-10-13 01:17:03 - [Data Error] Test: 9, CPU: 0, Address: 14C03F220, Expected: 608B9297, Actual: 608B9293
    2023-10-13 01:08:47 - [Data Error] Test: 8, CPU: 0, Address: 14C03F220, Expected: 0D8BD60D, Actual: 0D8BD609
    2023-10-13 00:57:45 - [Data Error] Test: 7, CPU: 0, Address: 14C03F220, Expected: FFFFFEFF, Actual: FFFFFEFB
    2023-10-13 00:48:07 - [Data Error] Test: 5, CPU: 0, Address: 14C03F220, Expected: 524AE6E6, Actual: 524AE6E2
    2023-10-13 00:45:23 - [Data Error] Test: 4, CPU: 0, Address: 14C03F220, Expected: 7F7F7F7F, Actual: 7F7F7F7B
    2023-10-13 00:44:02 - [Data Error] Test: 3, CPU: 0, Address: 14C03F220, Expected: FFFFFFFF, Actual: FFFFFFFB
    2023-10-13 00:38:45 - [Data Error] Test: 13, CPU: 0, Address: 14C03F220, Expected: 28F8B504, Actual: 28F8B500
    2023-10-13 00:38:16 - [Data Error] Test: 10, CPU: 0, Address: 14C03F220, Expected: FFFFFFFF, Actual: FFFFFFFB
    Certification

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  • #2
    One bit in error at one memory address. So it is almost definitely bad RAM

    See also
    https://www.memtest86.com/troubleshooting.htm

    So yes replace the RAM.

    Max CPU temp was also slightly high (86C). So check fans, heatsink & cooling while you have the box open.

    Comment


    • #3
      Dear David,

      Thanks alot for quick response.
      I also checked with the vendor from whom I got it assembled 7 years back. I was surprised when he told me it's hard disk which is a problem here. He said...he concluded based on the error shown.
      I am now confused.
      Is there anything which tells me if my hard drive is good or not?
      Any test which i can perform.
      Buying a Ram or hard disk is costly affair. I will do it for sure but just want to confirm as I do not have Ram spare with me.

      Regards,
      Whats_it

      Comment


      • #4
        Buying a Ram or hard disk is costly affair
        Actually RAM is pretty cheap at the moment.
        Around $25 to replace your 2 x 4GB with brand new RAM, or under $20 for second hand RAM.
        (i.e. the shipping could cost as much as a the RAM)

        In additional your current crucial RAM is still under warranty. So any replacement is free.
        https://www.crucial.com/store/crucial-risk-free

        There is no reason to think a RAM error would be caused by by the hard drive. The person who told you this is confused, or is John Snow.

        Comment

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