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Why does DiskCheckup think that my hard drive doesn't support S.M.A.R.T.?
The drive is WD3200BEVT-22ZCT0.
From the DiskCheckupLog.txt:
0.094s - SysInfo: SysInfoDll: 17:20:37 22-helmi-2015 - DeviceIoControl(IOCTL_STORAGE_QUERY_PROPERTY) succeeded:
Vendor: "WDC WD32"
Product: "00BEVT-22ZCT0"
Revision: "11.0"
Removable: No
BusType: 0x08
0.094s - SysInfo: SysInfoDll: 17:20:37 22-helmi-2015 - DeviceIoControl(IOCTL_SCSI_GET_ADDRESS) succeeded:
0.094s - SysInfo: SysInfoDll: 17:20:37 22-helmi-2015 -
Device address:
Port # = 0
Path ID = 0
Target ID = 0
LUN = 0
0.094s - SysInfo: SysInfoDll: 17:20:37 22-helmi-2015 - DFP_GET_VERSION failed.
0.094s - SysInfo: SysInfoDll: 17:20:37 22-helmi-2015 - Detecting SMART...
0.094s - SysInfo: SysInfoDll: 17:20:37 22-helmi-2015 - SMART enable failed.
0.109s - SysInfo: SysInfoDll: 17:20:37 22-helmi-2015 - Getting IDSECTOR and IDEREGS info for device #0
0.109s - SysInfo: SysInfoDll: 17:20:37 22-helmi-2015 - TempDbg: DeviceIoControl setup done
0.109s - SysInfo: SysInfoDll: 17:20:37 22-helmi-2015 - Identify command failed.
0.109s - SysInfo: SysInfoDll: 17:20:37 22-helmi-2015 - Getting SMART attributes for device #0
0.109s - SysInfo: SysInfoDll: 17:20:37 22-helmi-2015 - Failed to get SMART Attributes.
0.109s - SysInfo: SysInfoDll: 17:20:37 22-helmi-2015 - Device #0 does not support SMART
The machine (Acer Aspire 5536) has Vista SP2 dual boot with Linux Mint 17.1, and on linux smartmontools report S.M.A.R.T. data just fine. I can't check the bios settings, because this machine has one of those #%&* secure BIOSes. No such settings - no advanced settings tab at all. only info, passwords, boot orders and exit.
I'd attached the log file, but the uploader says the log file "DiskCheckupLog.txt" is invalid.
The drive is WD3200BEVT-22ZCT0.
From the DiskCheckupLog.txt:
0.094s - SysInfo: SysInfoDll: 17:20:37 22-helmi-2015 - DeviceIoControl(IOCTL_STORAGE_QUERY_PROPERTY) succeeded:
Vendor: "WDC WD32"
Product: "00BEVT-22ZCT0"
Revision: "11.0"
Removable: No
BusType: 0x08
0.094s - SysInfo: SysInfoDll: 17:20:37 22-helmi-2015 - DeviceIoControl(IOCTL_SCSI_GET_ADDRESS) succeeded:
0.094s - SysInfo: SysInfoDll: 17:20:37 22-helmi-2015 -
Device address:
Port # = 0
Path ID = 0
Target ID = 0
LUN = 0
0.094s - SysInfo: SysInfoDll: 17:20:37 22-helmi-2015 - DFP_GET_VERSION failed.
0.094s - SysInfo: SysInfoDll: 17:20:37 22-helmi-2015 - Detecting SMART...
0.094s - SysInfo: SysInfoDll: 17:20:37 22-helmi-2015 - SMART enable failed.
0.109s - SysInfo: SysInfoDll: 17:20:37 22-helmi-2015 - Getting IDSECTOR and IDEREGS info for device #0
0.109s - SysInfo: SysInfoDll: 17:20:37 22-helmi-2015 - TempDbg: DeviceIoControl setup done
0.109s - SysInfo: SysInfoDll: 17:20:37 22-helmi-2015 - Identify command failed.
0.109s - SysInfo: SysInfoDll: 17:20:37 22-helmi-2015 - Getting SMART attributes for device #0
0.109s - SysInfo: SysInfoDll: 17:20:37 22-helmi-2015 - Failed to get SMART Attributes.
0.109s - SysInfo: SysInfoDll: 17:20:37 22-helmi-2015 - Device #0 does not support SMART
The machine (Acer Aspire 5536) has Vista SP2 dual boot with Linux Mint 17.1, and on linux smartmontools report S.M.A.R.T. data just fine. I can't check the bios settings, because this machine has one of those #%&* secure BIOSes. No such settings - no advanced settings tab at all. only info, passwords, boot orders and exit.
I'd attached the log file, but the uploader says the log file "DiskCheckupLog.txt" is invalid.
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