USB3Test log shows Error “Suspend”, how to resolve it?

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  • Ricky.Shih
    Junior Member
    • Aug 2026
    • 3

    #1

    USB3Test log shows Error “Suspend”, how to resolve it?

    Hi,

    My DUT got below issue. May I know, how to resolve it?
    And attahced are the log files.

    [Issue Description]

    The PassMark Benchmark stopped unexpectedly, causing the test to fail.

    測試PassMark Benchmark時異常停止導致測試Fail



    [Test Procedure]

    1.Under Windows, install USB3Test program.

    2. Plug in the “PassMark USB3.0 Loopback Plugs”.

    3. Run USB3 Test program with loopback mode. For detailed setting, refer to test condition.

    4. Change test condition to benchmark mode.

    5. Fill in the following table with the result.

    [Test Configuration]
    Mother board: PCM-8734 A1 01-3
    BIOS :8734000AQ060X008
    CPU : Intel Core Ultra 7 265T
    Memory : SQR-UD5N16G5K6SEPB 16Gx2
    M.2 SSD: SQF-C8BV4-2TDEDC
    USB 3.0 Windows (x86) test application 2.0.1010
    USB 3.0 Loopback Plug Firmware 2.9
    USB 3.0 Loopback plug device driver 32 and 64-bit 1.2.5
    Attached Files
  • Richard (PassMark)
    Administrator
    • May 2010
    • 968

    #2
    The suspend message and subsequent test stopping is in response to the WM_POWERBROADCAST/PBT_APMPOWERSTATUSCHANGE message.

    When USB3Test receives the notification that there is power status change (e.g. system goes from AC to battery), the test is stopped.

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