USB3Test log shows Error “Suspend”, how to resolve it?

[Ricky.Shih]

Hi,

My DUT got below issue. May I know, how to resolve it?
And attahced are the log files.

[Issue Description]

The PassMark Benchmark stopped unexpectedly, causing the test to fail.

測試PassMark Benchmark時異常停止導致測試Fail



[Test Procedure]

1.Under Windows, install USB3Test program.

2. Plug in the “PassMark USB3.0 Loopback Plugs”.

3. Run USB3 Test program with loopback mode. For detailed setting, refer to test condition.

4. Change test condition to benchmark mode.

5. Fill in the following table with the result.

[Test Configuration]
Mother board: PCM-8734 A1 01-3
BIOS :8734000AQ060X008
CPU : Intel Core Ultra 7 265T
Memory : SQR-UD5N16G5K6SEPB 16Gx2
M.2 SSD: SQF-C8BV4-2TDEDC
USB 3.0 Windows (x86) test application 2.0.1010
USB 3.0 Loopback Plug Firmware 2.9
USB 3.0 Loopback plug device driver 32 and 64-bit 1.2.5

[Richard (PassMark)]

The suspend message and subsequent test stopping is in response to the WM_POWERBROADCAST/PBT_APMPOWERSTATUSCHANGE message.

When USB3Test receives the notification that there is power status change (e.g. system goes from AC to battery), the test is stopped.

[whjjklmm]

Hi,

Could you please explain why the USB 3.0 Test Tool checks the power status during benchmark testing?

Is there a way to disable this mechanism so that the benchmark test can continue running regardless of any power status changes?

[Mango Lin]

Hi, Richard:

1. Why USB3Test need to judgement WM_POWERBROADCAST/PBT_APMPOWERSTATUSCHANGE(e.g. system goes from AC to battery)? What impact will this have on USB functionality?
2. When Passmark Burning test pass, it means WM_POWERBROADCAST/PBT_APMPOWERSTATUSCHANGE not impact USB function right?
Thanks

Best Regard
Mango Lin