PT9 Crashes at startup on Baytrail system - Intel Celeron CPU N2930

[David (PassMark)]

I've sent you an Email. We'll probably need to send you a debug build next week.

[IdealLife]

David,

Well, thanks, was able to narrow down a bit. The command line /DontGather options caught my eye, as the crash was happening after displaying the 'Collecting CPU information' message.

Didn't see it listed, but tried a /DontGatherCPU option, and no crash this time.

There is a popup message that 'Multimedia instruction tests cannot be run as the CPU doesn't support SIMD.'

Any suggestion how to narrow down further?

Thanks!

[David (PassMark)]

See this FAQ post to start with
https://www.passmark.com/support/per...p#launch_crash

[IdealLife]

Hi there,

Having a problem with BSoD when starting PT9. Anyone have a couple pointers?

0.000s - DEBUG: Starting...
0.063s - DEBUG: Start time: 2019/09/27, 09:51:46.521
0.094s - DEBUG: PerformanceTest 9.0 build 1031 64-Bit
0.110s - DEBUG OS: Windows 10 build 14393 (64-bit)
0.125s - DEBUG Path: C:\Program Files\PerformanceTest
0.156s - DEBUG Command line: PerformanceTest64.exe debugmode
0.172s - Date: 09/27/19 09:51:46
0.203s - HORZRES - 1024 VERTRES - 768
0.219s - LOGPIXELSY - 96 LOGPIXELSX - 96 DPIScale - 1.000000
0.219s - DEBUG: Opening splash window
0.844s - DEBUG: UTF8StringToWChar string truncated (FCBGA1224/FCPGA932nm -> FCBGA1224/FCPGA)
0.985s - DEBUG: Init CD Burner
1.188s - DEBUG: Retrieving Computer Name
1.203s - DEBUG: Retrieving OS Name
1.297s - Windows 10 build 14393 (64-bit)
1.313s - DEBUG: Retrieving Graphics Info
2.016s - Video adapters: iNumDD 2
2.031s - Video adapter 0: bDisplay: 1 szDeviceDescription: Intel(R) HD Graphics szDriverVersion: 10.18.10.5059 : Memory: 2155507712
2.047s - Monitor 0:1 1024x768x32 60Hz 96 DPI (Primary monitor)
2.047s - Video adapter 1: bDisplay: 0 szDeviceDescription: szDriverVersion: : Memory: 0
2.063s - DEBUG: Retrieving USB Info
2.953s - DEBUG: GetProcessList
2.953s - DEBUG: SysInfoDLL_Results::GetProcessList start
2.969s - DEBUG: SysInfoDLL_Results::GetProcessList finished
2.985s - DEBUG: Checking language and local
3.000s - DEBUG: Got language and local
3.016s - DEBUG: Creating main window
3.156s - DEBUG: Updating Baseline List
3.172s - Updating baseline: using OS:
3.188s - Windows 10 build 14393 (64-bit)
3.344s - DEBUG: Finished updating Baseline List
3.516s - CD3DApplication::BuildDeviceList start
3.516s - CD3DApplication::BuildDeviceList adapter 0 of 1
3.547s - CD3DApplication::BuildDeviceList finish
3.563s - DEBUG PERF: Initialize3DEnvironment
3.563s - DEBUG PERF: AdjustWindowForChange start
3.578s - DEBUG PERF: AdjustWindowForChange done
3.594s - DEBUG PERF: DX9 CreateDevice
3.610s - DEBUG PERF: DX9 CreateDevice OK
3.625s - DEBUG PERF: DX9 CreateDevice success

Thanks!