System Reboot Only During DirectX 10 Test

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  • brownws1
    Junior Member
    • Dec 2019
    • 9

    #1

    System Reboot Only During DirectX 10 Test

    I noticed someone had a similar post a little while back but they never indicated if anything was resolved. I would appreciate any insight anyone has and thanks.

    My system reboots without fail every time only during the DirectX 10 test. I have stress tested the GPU with other software, the CPU with Prime95 and more and no fails. I thought for sure it was the graphics card but I returned it for the same model and have the same result.

    Components:
    i7-9700k
    ASRock Z390 Pro4
    GSkill Ripjaws 32GB CL16 RAM
    Samsung Evo 860 1TB SSD
    MSI RTX 2070 Super Ventus

    Thanks much
  • David (PassMark)
    Administrator
    • Jan 2003
    • 11092

    #2
    Are the video card device drivers up to date.
    There has been a lot of problems with 3rd party software crashing games & apps by trying to run on screen overlays, live streaming, or screen recording.
    Is your PSU adequate?

    Comment

    • brownws1
      Junior Member
      • Dec 2019
      • 9

      #3
      Apologies and thank you for the response. I had tried everything except the PSU and I would confidently say that it’s faulty. It was the CX750M and seemed sufficient but after trying a 650 watt alternate model, the problem vanished.

      Thanks again

      Comment

      • David (PassMark)
        Administrator
        • Jan 2003
        • 11092

        #4
        Shame you didn't have our inline PSU tester. You might have found the problem straight away

        Comment

        • brownws1
          Junior Member
          • Dec 2019
          • 9

          #5
          I will take a look. Thanks for the recommendation and replies! Love the software and your benchmark section is my bible. Thanks!

          Comment

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