TLv3 - cannot view test cases

[Tim (PassMark)]

Going to the edit menu and choosing "Display style" should have displayed the current template and available templates and lets you choose one. It sounds like this user didn't have a template selected somehow or didn't have access to the templates.

[borderblaster]

Issue was resolved by uninstalling and re-installing.

[borderblaster]

Testlog v3 windows client. One user in particular has this problem trying to view project test cases.

TestLog: Couldn't load template file - Please select a template to use from the Display Style option under the Edit menu (TestLog standalone) or the Configuration link (TestLog CGI)

Everyone else can view these fine.

Any ideas?