Start Error

[Smartmatic]

Hello ,

I am running BurnIn Test on my boards (Linux OS) but there is a error and could not get into OS system.
It will hang in as shown in attached image.

Could you please help me on it?
Thank you very much.

[David (PassMark)]

Which version of Linux are you using?
If Linux doesn't boot on your machine, it doesn't sound like it is a problem with our software?

[Smartmatic]

Hello David ,

Thank you for your response .
Actually the problem is happened when we tried to use PASSMARK pendrive to boot in the system.
We have tried to boot two machines via this pendrive.
The 1st one we tried to boot in our own machine , the system hang on.
The 2nd one we tried to boot in our testing laptop , the system can get into OS and run burn-in test properly.
Below images are the pendrive we were using and testing laptop information .


Is there any new image we can use to update the pendrive to fix this problem ?

[David (PassMark)]

OK I see, the situation wasn't clear in your initial post.

What are the hardware specs for the machine that is giving a problem?
That error might be related to the sound card drivers.

If it is newer hardware, then you might want to update the software on the flash drive. You seems to be a few versions behind.
See,
https://www.passmark.com/download/bo...e_download.htm

[Smartmatic]

Dear David ,

Thanks for the response .
Below image is the HW spec.
Would you mind to give me a suggestion about which version of software that I should use in the flash drive ?


Best Wishes
Joshua

[David (PassMark)]

The screen shot shows the CPU model, Atom X5-8350, which is about a year old. But it also shows old looking BIOS (not UEFI, which has been almost standard for 5+ years).
It doesn't tell me anything about the rest of the system. e.g. sound card, motherboard, disk, network, etc...

Can this machine boot Linux (any flavor of Linux)?

I would start by upgrading the Flash drive to the latest software and try that.

[Smartmatic]

Hello David ,

Yes , we have tried to use our own Flash driver and this machine could boot in to Linux system without a problem.
I could not find the software file to download for the Flash driver updated in PASSMARK website.
Is it because our SW support has expired ?


Best Wishes
Joshua

[David (PassMark)]

Yes, it expired in April 2017.