Disk, C: Data Verify failure, Sound, No operations reported in timeout period

[Sharon]

Platform: Intel Coffee Lake
OS: Windows 10 RS4
Burn in version: v8.1 Pro 1025

Every cycle: 8-12hrs
Error list as below:
1st cycles: Disk, C: Data Verify failure, Sound, No operations reported in timeout period
2nd cycles: system crash,abnormal shutdown, can't boot to OS again.
3rd: Pass
4th: Sound, No operations reported in timeout period

Could you help check the log files?
Thank you very much.

[David (PassMark)]

Disk error is a error on the disk, a cyclic redundancy check. Most likely reason is that the disk is bad,

One log showed potential temperature issues
Temperature, Temperature threshold exceeded
Temperature HDD 0 (ST1000LM035-1RK172): Current 100.0C / Threshold 90.0C
So maybe the disk was too hot. 100C is pretty hot for a drive.

'No operations reported in timeout period' for the sound test means the sound driver crashed or the whole system was super slow. If the system was super slow it might be due excessive load and / or due to memory leaks, which cause a lack of free RAM, which in turn cause disk swapping. Once you start disk swapping then the system can fairly quickly start to thrash under high load. Thrashing then leads to timeouts and crashes.

[Sharon]

Thanks for your quick response.

I will check the disk status and system performance.