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  • Memtest86 10.4 hangs

    Hi,

    Memtest86 10.4 (and 10.3) Free hangs on Ram benchmark with “read” and “per block size”,
    (not sure of the relevancy) in spite of whether All/Single core is selected and in spite of ECC enabled/disabled

    With “per access step” it works fine though.
    Xeon E5 2695 v3, 64Gb, 8xDDR-2400 (72 bit)
    Are there any other details I could add?

    Thank you

  • #2
    Can you send in the debug log and we can take a look?

    https://www.memtest86.com/tech_debug-logs.html

    Comment


    • #3
      Thank you!
      https://drive.google.com/file/d/1qJO...usp=share_link

      Comment


      • #4
        We'll take a look at the logs. It might be a couple of days.

        Comment


        • #5
          Originally posted by Pompon View Post
          Hi,

          Memtest86 10.4 (and 10.3) Free hangs on Ram benchmark with “read” and “per block size”,
          (not sure of the relevancy) in spite of whether All/Single core is selected and in spite of ECC enabled/disabled

          With “per access step” it works fine though.
          Xeon E5 2695 v3, 64Gb, 8xDDR-2400 (72 bit)
          Are there any other details I could add?

          Thank you
          We added some debug logging to the RAM benchmarks. Can you give this build a try:
          https://www.passmark.com/temp/memtes...-10.4.1003.zip

          Comment


          • #6
            Hi,
            https://drive.google.com/file/d/1nmo...usp=share_link

            Thank you

            Comment


            • #7
              Originally posted by Pompon View Post
              Thanks for the logs.

              We think we may have fixed the issue. Can you give this build a try:
              https://www.passmark.com/temp/memtes...-10.4.1004.zip

              Comment


              • #8
                Thanks a lot!
                The test doesn't hang

                Comment


                • #9
                  Hi! I have a similar problem,
                  Sysinfo:
                  CPU: 2x intel Xeon Gold 6248R
                  RAM: DDR4 16x64Gb Samsung M393A8G40AB2-C (3200MHz), but motherboard supported 2933MHz
                  I'm attaching the photo and logs​.

                  Thank you!
                  Attached Files

                  Comment


                  • #10
                    Rudolf​, your issue seems to be unrelated to the initial post. (i.e. it doesn't seem to be related to the Ram benchmark function).

                    So it might be a real hardware failure.

                    ​​​​​​​We'll take a look at the log.

                    Comment


                    • #11
                      Originally posted by Rudolf View Post
                      Hi! I have a similar problem,
                      Sysinfo:
                      CPU: 2x intel Xeon Gold 6248R
                      RAM: DDR4 16x64Gb Samsung M393A8G40AB2-C (3200MHz), but motherboard supported 2933MHz
                      I'm attaching the photo and logs​.

                      Thank you!
                      The logs don't seem to be consistent with what is shown in the screenshot. As the logs indicate it is in the middle of test #4 but the screenshot is showing that it is running test 13.

                      Also, the logs indicate that the system is testing 1TB RAM in round robin (ie. single threaded mode). This will take an especially long time to execute.

                      Has the UI froze or is it just taking a long time?
                      Have you tried running in parallel (ie. multi-threaded mode) for quicker execution?

                      Comment


                      • #12
                        Originally posted by keith View Post

                        The logs don't seem to be consistent with what is shown in the screenshot. As the logs indicate it is in the middle of test #4 but the screenshot is showing that it is running test 13.

                        Also, the logs indicate that the system is testing 1TB RAM in round robin (ie. single threaded mode). This will take an especially long time to execute.

                        Has the UI froze or is it just taking a long time?
                        Have you tried running in parallel (ie. multi-threaded mode) for quicker execution?
                        Sorry these are logs from another identical server, attached the correct logs​.
                        Attached Files

                        Comment


                        • #13
                          Originally posted by keith View Post

                          The logs don't seem to be consistent with what is shown in the screenshot. As the logs indicate it is in the middle of test #4 but the screenshot is showing that it is running test 13.

                          Also, the logs indicate that the system is testing 1TB RAM in round robin (ie. single threaded mode). This will take an especially long time to execute.

                          Has the UI froze or is it just taking a long time?
                          Have you tried running in parallel (ie. multi-threaded mode) for quicker execution?
                          UI froze, did not try to run in parallel​.

                          Comment


                          • #14
                            Thanks for the logs.

                            Can you try running Test 13 by itself and see if the issue still occurs.

                            We are also looking at reducing the test time for Test 13 especially for systems with large amount of RAM.

                            Comment

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