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ryzen 9 5900x low scores, good temps and freqs

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  • #16
    So I did a search on "ASUS" on C:\ having uninstalled every single ASUS installation, and I deleted all the file folders left behind (why didn't it delete those?!). I still had hundreds of results and the ASUS services were still listed in Services, although of course they were not started. I just thought how ridiculous it was that it hangs around like a virus, so I did a Windows 'refresh' reset. The first thing I did upon getting into Windows was downloading PT 10.

    I'm pleased to report my scores are back exactly where they should be. Phew Floating point math is up 6600, and single core performance up 450. Now my floating point math in particular is one of the highest scores on the chart.

    I still think it would be good to hear what ASUS have to say about this. I disabled 'Install Armoury Crate' in the BIOS before my Windows refresh and that led to absolutely no trace of any ASUS software upon starting Windows.

    Do you think it's safe to install the AMD Chipset Drivers? I have avoided Gigabyte's XTREME Gaming Engine for GPU overclocking as I think I read this could cause issues, and instead I'm using NVIDIA Inspector (an open source program with absolutely zero bloat!). My CPU test scores remain good.

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    Last edited by ElectrodeX; 02-20-2021, 03:48 PM.

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    • #17
      Comparison of floating point math with ASUS software installed (image 1), and not. Interestingly there is a different shape to the curve as the different threads load up. Maybe this means something.

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      • #18
        ASUS replied that they are looking into it. If we hear anything I'll let you know.

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        • #19
          ASUS claim they are not able to reproduce the issue as would like like to know the motherboard model and BIOS version(s) you are using.

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          • #20
            The motherboard is the ROG Strix X570-I Gaming

            BIOS is version 3406, but I had the same issue on 3001.

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            • #21
              Another question from ASUS. Where did you get the AI Suite 3 software from. (CD in the motherboard box, ASUS web site, somewhere else?)
              It is a bit of a strange question, as the version number should identify the install package well enough. Unless they thought that some packages are corrupt, infected, or their version control is poor.

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              • #22
                That is a bit of a strange question.

                In the ASUS Armoury Crate software, it was listed as one of the downloads under 'utilities' and so it downloaded and installed it via the ASUS platform itself.

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